Yes we do. The delivery charge is based on the city we are delivering to. The cost is a round-trip fee. There is also an additional fee for deliveries with stairs, elevators, and distances more than 50 feet from where the driver can park and set the rentals down.

Yes, we are able to accommodate same day deliveries and pick-ups given at 2 week's notice. There is an additional fee of $75 for same day deliveries/pick-ups. We can also accommodate after hours pick-ups, if your venue requires that rentals be picked up at the end of your event. In addition to the standard delivery fee and the $75 same day delivery fee, there is an additional $100 fee for after hours venue pick-ups. After hours fees start at 6pm M-F, 1pm on Saturday-Sunday.

Our delivery team will set up the rental equipment only if a Set-Up service fee has been paid for and discussed with one of our Party Rental Specialists in advance. They will NOT set up items upon delivery at the customer’s request. Our delivery team will gladly assist with placing bulky items in the area of your choice, however our drivers are unable to assist with the decor, linens, table settings, or diagrammed set-ups of chairs and folding tables unless previously discussed. 

If you need assistance with set-up, please let us know ahead of time so we are able to recommend options and provide information and pricing on additional services for decor & set-up.

Yes, for deliveries over 30 miles, we require a $1,000 minimum order not inclusive of delivery charges.

Yes, you have the option to “will call” your rental items. While we are happy to assist you load the items into your vehicle, the risk and responsibility of our equipment and your vehicle is of the customer. Our will call hours are between 8am to 4pm Monday - Friday, and 9am-12pm on Saturdays, unless otherwise stated.

Any damaged or missing items will incur in a full replacement charge and is yours to keep. Replacements cost can range from 3 to 5 times the rental price.

Any items returned after the return date stated on the invoice will continue to accrue a daily rental fee until returned.

We require that all items be rinsed free of food and be placed in their appropriate containers. Do not place used linens inside a plastic bag as this will cause them to mildew. If dishes are not properly rinsed, an additional fee per item will apply to all dishes in the invoice.

Additions are welcome as long as we have the equipment available. Changes must be made up to 3 days in advance of delivery/ will call date.

To avoid any cancellation fees, we strongly suggest that you make your changes at least a week in advance. A 25% restocking fee will occur for items cancelled three days prior to delivery/ will call. 50% if items have already been pulled. Rentals are non-refundable if cancelled within 24 hours or less of delivery or will call. If items are turned away or is cancelled within delivery window, delivery fees are not refundable.

We recommend placing your order as soon as possible.

We accept VISA, MasterCard, Discover, and American Express.

All orders require a 50% deposit upon reserving the order. 25% is non- refundable. This amount will apply to the balance of the order when you receive your rental items. Payments are due in full before equipment is delivered and before a will call is picked up. A credit card number must be provided as an additional security deposit.